Fraunhofer Institute for Intelligent Analysis and Information Systems IAIS
Public administration is facing growing challenges: a shortage of skilled workers, increasing complexity, and growing demands for service quality and transparency. At the same time, there is growing pressure to provide administrative services digitally, efficiently, and in a user-friendly manner. Traditional approaches to digitalization are increasingly reaching their limits.
We see ourselves as a partner to the public sector, working to address precisely these issues with customized AI solutions that go beyond mere process digitalization. Our technologies help administrations leverage intelligent automation, reduce the workload on employees, and implement new digital services in a citizen-friendly and legally compliant manner.
Our solutions range from assistance systems for administrators to AI-supported application processing and barrier-free communication to sovereign AI models. We consider current requirements from OZG 2.0 or Single Digital Gateway – and on this basis offer future-proof, AI-driven enhancements.
As an institute for applied AI research, we accompany you throughout the entire implementation process: from feasibility analysis to development and qualification to integration into existing IT landscapes. Together with you, we design a competent, trustworthy, and efficient digital administration.